We Repair all Makes and Models.

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Laptops

Netbooks

 

Mac Computers

Macbooks

When TekXpress is Onsite, it Gets Fixed Right!

Serving the New Jersey and New York Area

REMOTE SUPPORT ANYWHERE.

 

Call Us Today

201-952-3703 or

Email Help@tekXpress.com

Computer Repair

 

Malware/Spyware

 

Virus Removal

 

Networks

 

Wireless Networks

 

Remote Support

 

Data Recovery

 

Online Backup

 

CCTV Installation

 

Access Systems

 

 

 

What is Malware/Spyware/Ransom ware?

Simply put, Malware and Spyware are programs designed to interfere with the way your computer is supposed to work. They are malicious programs designed to lock your computer and tell you that if you buy their program or send them money the problem will go away.

NEVER buy any program or send Money to the very people who are causing the problem.

(IMPORTANT) if your computer has Malware, Spyware, Ransomware or a Virus it can also download other malicious software that can record your keystrokes, passwords and other data without you even knowing it. If you suspect you have an infection immediately stop using the computer and call us (201) 952-3703

Handled properly, most Malware and Spyware can be removed and your computer restored to full functionality with minimal downtime.

If you think you have any suspicious activities BACKUP your important data and Call us (201) 952 3703 immediately so we can fix the problem for you.

As of September 2013:

CryptoLocker (1 Variant) This particular Malware/Ransomware program actually encrypts a users documents, pdf files and more. It claims that if you send them money, they will send you the decryption codes. This is a serious problem as we are sure you will not get a code even if you send them money but also the encryption used has not been broken as of 10/10/2013. Research on CryptoLocker has basically said that you have no chance of recovering any data from the files encrypted by this Ransom ware

TekXpress has been successful in removing  CryptoLocker but the encryption on the users files has prevented the recovery of any data from any of the documents.

FBI Virus (3 Variants) Looks official, has an official FBI shield and even claims to have taken your picture. but do you really think the FBI will let you off for a payment of a few hundred dollars? The first Variants were relatively easy to be removed but the latest Variant is a Root Kit infection and requires special steps and programs to remove it.

Antivirus 2012, 2013,2014 (Many Variants) loads a fake scanner and tells you that you are severely infected. Clicking the link to fix the problem only takes you to a site to buy a program that won't fix the problem, Usually just an annoyance and no damage to users files.

PC Optimizer (Many Variants) loads a fake scanner and tells you that you are severely infected. Clicking the link to fix the problem only takes you to a site to buy a program that won't fix the problem, Usually just an annoyance and no damage to users files.